At Mentoring Adelaide, participant safety, quality support, and transparency are at the core of everything we do. All supports are delivered in accordance with the requirements of the National Disability Insurance Scheme.

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Service Agreements

A Service Agreement is established before support commences. It outlines the supports to be delivered, pricing, and responsibilities, and ensures services are tailored to each participant’s individual needs.

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NDIS Pricing

All supports are delivered in accordance with the NDIS Pricing Arrangements and Price Limits.
Pricing will be clearly outlined in your Service Agreement before support commences.

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Experienced & Qualified Staff

Our team provides reliable, high-quality support focused on positive outcomes and building participant confidence.

All staff:

• Hold current Working with Children Checks

• Hold current NDIS Worker Screening Clearances

• Hold an appropriate qualification

• First Aid

• Are trained to provide safe, person-centred supports

 

Safeguarding & Policies

We are committed to maintaining a safe and respectful environment for all participants.

The following policies are in place and available upon request:

• Child Safeguarding Policy

• Working with Vulnerable People Policy

• Code of Conduct
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Supervision & Support Ratios

Support ratios are determined by individual participant needs, safety requirements, and the type of support provided. This ensures appropriate supervision and high-quality support at all times.

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Incident Management

We maintain an Incident Management system in line with NDIS requirements. This ensures that incidents are appropriately responded to, recorded, and used to support continuous improvement and participant safety.

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Insurance

We hold current Public Liability and Professional Indemnity Insurance for disability and youth support services. Certificates of insurance are available on request.